Contact Information

Full name:   Public Joint Stock Company “Aeroflot — Russian Airlines”

Abbreviated name:   PJSC Aeroflot

Certificate of registration in the Unified State Register of Legal Entities: issued by the Moscow Department of the Russian Ministry of Taxes and Levies on 2 August 2002, No. 1027700092661

Taxpayer Identification Number: 7712040126

Location: 10 Arbat Str., Moscow, Russian Federation

Postal address: 10 Arbat Str., Moscow, 119002, Russian Federation

For investors:
Investor Relations
Tel./fax: +7 (495) 258-06-86, (499) 500-69-63/fax
E-mail: ir@aeroflot.ru

For Russian retail shareholders:
Corporate Governance Department
Tel./fax: +7 (495) 258-06-84
E-mail: emitent@aeroflot.ru

Press Service:
Tel.: +7 (499) 500-73-87, (495) 752-90-71
Fax: +7 (495) 753-86-39
E-mail: presscentr@aeroflot.ru

Registrar:
CJSC Computershare Registrar
Licence number: 10-000-1-00252
Location: Kutuzoff Tower Business Centre, 8 Ivan Franko Street, Moscow
Tel.  +7 (495) 926-81-60
Fax: +7 (495) 926-81-78
E-mail: info@nrcreg.ru

Sheremetyevo Branch of the Registrar:
Location: Aeroflot Aviation Personnel Training Department, Building 6, Terminal B, Sheremetyevo Airport, Khimki, Moscow Region
Tel.: +7 (495) 578-3680
Fax: +7 (495) 578-3680
Opening hours for share operations:
Monday-Thursday: 9:30 to 16:00,
break from 13:00 to 13:30;
Friday: 9:30 to 14:30, without break

Aeroflot Bonus Programme:
Tel.: +7(495) 223-55-55
8-800-444-55-55 — from Russian regions
Fax: +7 (495) 725-43-56
Opening hours: 24 hours.
www.aeroflotbonus.ru
E-mail: bonus@aeroflot.ru

Call Centre:
For air ticket booking and information: +7 (495) 223-55-55, 8-800-444-55-55

Inquiries regarding tickets purchased over the Internet can be sent by e-mail to: callcenter@aeroflot.ru